IT Support | Tech Help Boston

4 Steps to Get Office Automation ‘Right the First Time’

Office automation uses software and hardware solutions to ease your workload. At its simplest, office automation may involve filtering your email inbox into organized folders. However, as your business expands, the number and scale of tasks needed to keep the business running increase exponentially. Soon enough, you and your employees will find yourselves relying on the automation of your information […]

If Your Business Doesn’t Have a Disaster Recovery Plan, You May Find Yourself in Hot Water Soon

It’s a well-worn phrase in the B2B sector, but risk happens everywhere. And while the word “disaster” may conjure up images of fires, storms, and floods for you – more likely than not the disasters looming over your business are man-made: data breaches and loss, physical theft, system failures. Your assets are always at risk. According to FEMA, 40 percent […]

10 Common Computer Problems Your Office Can Avoid

A wise man once said, “Never trust a computer you can’t throw out a window.” That man was Steve Wozniak, co-founder of Apple Inc. Even someone as dedicated to computers as the co-founder of Apple knows that computer issues are something no person can avoid. Computer problems are unfortunately a common occurrence in every office. Be it normal wear-and-tear or […]

5 Ways Outsourcing Your IT Support Can Grow Your Business

Managed Service Providers (MSPs) or as most people call it an outsourced help desk, can help businesses take a proactive approach to managing their technology without the expensive step of hiring an in-house team. Your MSP is essentially a collection of niche technology experts working behind the scenes to keep your data safe, generate solutions to IT problems and keep […]

Gear up Your Technology in the New Year: Is Your Tech in Check?

This time of year we make our lists and check them twice. Is your technology in check for the new year? Here are some checklists to keep and plans to make to get the most from your technology in the new year. Verify Your Backup Data Backup isn’t enough if you don’t periodically verify your backup to ensure it is […]

From 2 To 20 In the Blink of An Eye! Is Your Business Growing and Struggling to Keep Up?

From 2 to 20 in the blink of an eye. Is your business growing? Are you ready? Many companies struggle to add staff and equipment one by one as needed. What if you could have a solution in place that makes adding staff as easy as a quick phone call? After all, we are all in the business of growing […]

How to Minimize WiFi Woes

Today, you simply can’t survive without a WiFi connection. Businesses need fast, secure, and reliable internet to get work done and satisfy customers. But what do you do when experience WiFi issues? These fixes ought to do the trick! Range constraints WiFi works via radio waves which are broadcast to all possible areas from a central hub, usually a piece […]

5 Steps to IT Bliss Your IT Provider Must Provide You

Many of us know the feeling: a computer or laptop crashes, bringing productivity to a standstill. If you’re lucky, you have a tech-savvy friend or hard-working employee who will go the extra mile to try to keep systems in working order. Or maybe you know an IT professional who is available to diagnose problems and resolve major issues. The problem, […]

The Woes of Work Wi-Fi When it Wont Work

“We have nothing if we don’t have Wi-Fi.” – anonymous Over 70 percent of American households have wireless internet or “Wi-Fi”, and Wi-Fi has seemingly permeated nearly every space we inhabit: libraries, coffee shops, restaurants, hotels, airports, bars, gyms, and even churches. Offering a visitor a few kilobytes to check the news or weather now seems like a basic act […]

Is Your Time Worth Nothing? Why Most DIY Tech Workarounds Waste That Time and Worse Increase the Risks to Your Business

I have the original iPad One which I bought the day Apple first released the iPad. It still works perfectly well but Apple no longer supports it. They forced its obsolescence by no longer supporting the iOS it runs on. Then they created strong incentives for app developers to stop supporting the old iOS versions. I kept using […]