No business today is 100 percent secure from cyberthreats and more businesses are waking up to this reality now than ever before. It’s no wonder cybersecurity investment in 2020 is pegged to grow by 5.6 percent to reach nearly $43.1 billion in value.1 With cyberattacks surging due to widespread remote work and increased online interactions […]
2020 has definitely been the year for remote working. The ongoing COVID-19 pandemic has transformed all of our lives in a myriad of ways. From how we shop to how we work, we’ve certainly made a lot of adjustments to our habits! With more and more companies opting for remote working setups, the way we […]
Because of recent world events, you may have experienced remote technical support for the very first time. Perhaps, you are working from home full time now. So, what exactly is remote support? You have questions, here are some answers! “What is remote support?” Remote support is the mechanism we use to help our clients when […]
It’s just not working out. It’s not you… it’s them. It’s time to change computer support firms. But how? Tip #1: 80% of it is just making the decisions to DO it. Not debate, not give them their 37th chance, not keep kicking the can down the road… Just do it. It’s not fun to […]
Every office needs information technology (IT) for their operations. A catch-all term, IT refers to everything from your employees’ computers, to systems such as wifi, video conferencing, file sharing, software, email, and remote access. Despite their reliance on technology, most small and medium sized businesses don’t have dedicated IT departments. Often IT management and troubleshooting […]
