It’s just not working out. It’s not you… it’s them. It’s time to change computer support firms. But how? Tip #1: 80% of it is just making the decisions to DO it. Not debate, not give them their 37th chance, not keep kicking the can down the road… Just do it. It’s not fun to fire someone (unless … [Read more...]
Scott Layman | The Potential Clients You Must Say “No” To
Technology may advance. Business needs may change. But telecom vet Scott Layman is always focused on one thing as the industry changes around him: constantly improving the customer experience. In the days where massive service providers for phone, Internet, and the like are known for less than … [Read more...]