- Concierge Plan customers are committing to an annual purchase, charged in twelve monthly installments, billed directly and automatically to their credit card.
- Concierge Plan customers who sign up also give Tech Help Boston permission to charge co-payment amounts and non-covered costs directly to their credit card account without requiring further authorization.
- All fees and payments are non-refundable regardless of whether plan services are used or not.
- Customers may cancel their membership at any time with 30-day’s written notice sent to:
dispatchers@techhelpboston.com
- For customers who cancel their membership prior to meeting the twelve month commitment, if the retail value of services used by the customer exceeds the amount paid into the Plan, the customer’s credit card will be charged the difference between retail and fees paid. Unless cancelled, the plan automatically renews annually for another 12 month commitment at the then current rate.
- Plan services and offerings do not carry over from year to year and are forfeited on the “valid till” date if unused.
- Tech Help Boston reserves the right to add, remove, or alter plan offerings, coverage, and costs at any time at its sole discretion
- Membership in our Concierge Plans represents a form of discount on Tech Help Boston services ,and as such, cannot be combined with other coupons or discount offers.
- Tech Help Boston reserves the right to refuse service under the plan. In the event that any perceived dangerous or unsafe condition exists, if the member requests Tech Help Boston to perform work that is perceived to be illegal, immoral, or dangerous, Tech Help Boston may refuse service.
- Individual membership subscriptions as well as membership plan offerings may be cancelled by Tech Help Boston at any time and at its sole discretion.
- For members, the payment terms of this plan replace the payment terms clause of the standard Tech Help Boston “Payment Terms and Release of Liability” or Standard Terms of Service agreement. All other clauses of that agreement remain in effect.
