IT Support | Tech Help Boston

Which is Best for Your Business? Managed IT Services and IT Outsourcing

Businesses face the critical decision of how to manage their IT needs effectively. Two primary options are available: partnering with a Managed IT Services provider or outsourcing IT tasks to third-party vendors. Understanding the differences between these approaches can help you make an informed choice that aligns with your business objectives. What Are Managed IT Services? Managed IT services are […]

Could Your Business Benefit from Using a MSP Like THB Pro?

Managed Service Providers (MSPs) like Tech Help Boston Pro provide a range of IT services to businesses of all sizes. These services include network management, security solutions, data backup and recovery, software updates and maintenance, and technical support. Businesses that use MSPs like Tech Help Boston Pro can benefit in several ways, including: Small and medium-sized businesses: Small and […]

Insider Threats eBook from Tech Help Boston

No Content

What do IT consulting companies really do?

IT consulting, or technology consulting, encompasses services that aid clients in assessing various tech strategies that would best cater to their specific business needs. By no means is IT consulting a new concept, its importance is often highlighted by the rapid pace with which technology evolves. Which, in turn, presents many challenges that disrupt a company’s long-term IT strategies. In […]

Defense Strategies to Combat Insider Threats

Insider threats are among the most dangerous cyberthreats out there. Yet, organizations of all sizes seem to be either reluctant or negligent when it comes to fighting them. Over 50 percent of organizations don’t have an Insider Risk Response Plan and 40 percent don’t assess how effectively their technologies mitigate insider threats.1 Even though 59 percent of IT security […]

Making Ongoing Risk Management an Operational Standard

No business today is 100 percent secure from cyberthreats and more businesses are waking up to this reality now than ever before. It’s no wonder cybersecurity investment in 2020 is pegged to grow by 5.6 percent to reach nearly $43.1 billion in value.1 With cyberattacks surging due to widespread remote work and increased online interactions during the pandemic, it seems […]

Conduct Business from Home, Grow Your Business Remotely

2020 has definitely been the year for remote working. The ongoing COVID-19 pandemic has transformed all of our lives in a myriad of ways. From how we shop to how we work, we’ve certainly made a lot of adjustments to our habits! With more and more companies opting for remote working setups, the way we do business has completely shifted. […]

Remote Support FAQ

Because of recent world events, you may have experienced remote technical support for the very first time. Perhaps, you are working from home full time now. So, what exactly is remote support? You have questions, here are some answers! “What is remote support?” Remote support is the mechanism we use to help our clients when we are not in their […]

How To Change Computer Support Firms: 6 Tips

It’s just not working out. It’s not you… it’s them. It’s time to change computer support firms. But how? Tip #1: 80% of it is just making the decisions to DO it. Not debate, not give them their 37th chance, not keep kicking the can down the road… Just do it. It’s not fun to fire someone (unless they are […]

When to Outsource Your Office Tech and IT Support

Every office needs information technology (IT) for their operations. A catch-all term, IT refers to everything from your employees’ computers, to systems such as wifi, video conferencing, file sharing, software, email, and remote access. Despite their reliance on technology, most small and medium sized businesses don’t have dedicated IT departments. Often IT management and troubleshooting falls to operations, engineering, or […]