how-to | Tech Help Boston

How to set your Google account to delete itself after you die!

If you use Gmail, Maps, Search and other Google products, chances are the company has a lot of information about you stored on its servers. You can set up some options, including giving control to a spouse, or deleting everything automatically after your death or if your account is inactive for a certain amount of time. Here’s how to tell Google what […]

How to Stop All the Voice Assistants from Storing Your Voice

Voice assistants, like Google Assistant and Alexa, record what you say after the wake word to send off to company servers. The companies keep your recordings until you delete them. Some companies let you turn that behavior off: here’s how. Voice Assistants Record You After Their Wake Word Voice assistants work in a straightforward manner. They continually listen […]

Trading in your old phone?

Another thing to keep in mind when you plan on trading, selling or disposing of an older smartphone is to remember to reset the phone to remove your personal info. The resetting precess to the reset your phone to the factory settings is easily done with just a few taps of the screen within the ‘Settings’ menus. If your […]

How to Setup and Use iCloud Photo Sharing

With iCloud Photo Sharing, you can share photos and videos with just the people you choose, and you can let them add their own photos, videos, and comments. Before you begin Update your iPhone, iPad, or iPod touch to the latest iOS, your Mac to the latest macOS, and your Apple TV 4K or Apple TV (4th generation) to the latest tvOS. […]

How to Safely Recycle Your Old Technology

Some cities require special handling of e-waste, including Boston and most of its suburbs where it’s illegal to just throw it out in the trash. In the City of Boston, you can be fined $100 for placing electronics, such as computers and TVs, at the curb for disposal. The city offers hazardous waste drop off days 4 times a year, […]

Wi-Fi issues using your Mac

Sometimes your Mac will just not connect to Wi-Fi! Follow these steps to help fix this common problem. Check for Wi-Fi recommendations When your Mac with macOS Sierra attempts to connect to a Wi-Fi network, it checks for issues that affect its ability to create a fast, stable, and secure connection. If your Mac detects an issue, the Wi-Fi status […]

If you can’t print from your Mac or iOS device

This is a fairly common issue with our Mac clients, so follow these steps to see if you can get that printer to cooperate! If you can’t get your printer to work with your Mac, iPhone, iPad, or iPod touch, these steps might help. You might experience issues such as these when you try to print from your Mac or print from your […]

Tech Help Boston Can Help You Get More than Your Computer Fixed

One of the many benefits our clients get from us is that we don’t just help when your computer crashes, our Tech Experts have helped our clients recover documents from hard drives that crashed, fixed printers that wouldn’t print, sped up computers that were performing like sloths, and helped them find files that disappeared! And did you know that you […]

Memory Not as Good as It Used to Be? Use Your Smartphone Camera to Bridge the Gap!

Taking pictures of everyday situations can aid a failing memory. Everyone knows the camera in your smartphone is handy for snapping selfies and pictures of your latest culinary masterpiece, but having a camera on you 24/7 has practical uses, too. Why not use that smartphone to help you remember things to make life a bit easier? How about […]

Apple Fixing “No Service” Issue on iPhone 7 for Free

Has your iPhone 7 been showing “No Service” even when you’re certain the signal is fine? If you’ve had this problem for some time, we have great news for you. Apple Acknowledges Long-Running Rumor We’ve heard numerous rumors of a “No Service” bug affecting iPhone 7 models for quite some time. It turns out these reports have been spot […]