Higher education professors and staff expect their PCs, laptops and tablets to work smoothly and consistently. When a hardware, software or connection issue halts the progress of academic projects with deadlines, many professors dread the idea of contacting their university’s HELP DESK because tech aides are often slow and unreliable. In addition, most universities hire undergraduates as HELP DESK staff. […]

Many of our clients are college professors or staff members.  From some of the largest and most prestigious universities in the world – institutions like Harvard University, MIT, Boston University, Boston College and the list goes on.  You may be employed by one of these colleges (with over 100 colleges and universities in Eastern Massachusetts) and I’m sure you know […]