Common Problems | Tech Help Boston

Your Foolproof IT Emergency Response Plan: Don’t Wait to Enlist the Help of an IT Service Provider

If your small business uses ten or more computer, you have a choice in IT services and support. You can rush into the emergency room, that is, call in a temporary IT service provider every time anything goes wrong with an office computer, or you can opt for the managed care of a primary physician, that is a regular IT […]

3 Reasons You Need a Guest Wi-Fi Network Today

One of the first questions a visitor will ask when visiting your business is, “what’s the Wi-Fi password?” Don’t share it. Unless, you have a guest Wi-Fi network. Here’s why. Security Is a Huge Concern Guest Wi-Fi accounts allow you to completely control access to your company computers, servers and other devices. When a guest enters your office, you have […]

We’ve Finally Got an Answer and It’s No: Do I Need Anti-Virus on My Smartphone?

Chances are, you’re reading this blog entry on a smart device and, even more likely than that is,you haven’t downloaded or installed any anti-virus software on that device. And that’s okay! It’s true that your smartphone is a popular target for fraudsters and identity thieves; however, Android, for example, is by its very nature more secure than a desktop computer, […]

3 Ways to Stop In-Office Internet Abuse

According to a recent Gallup poll, the average employee spends over 75 minutes per day using office computers for non-business related activity. Unfortunately, that mismanaged time translates into an annual loss of $6250 per year, per employee. Over time and across employees, that number adds up. Any expert will tell you that an employee monitoring solution will increase employee productivity […]

3 Classic Functions of Cloud Computing That Will Push Your Business Growth

It’s 2016. We all know what the cloud is, by now, don’t we? The chances are, you may not be familiar with everything that cloud computing can do for you and your business. After all, it is a rapidly evolving technology and many small businesses are still unfamiliar with even its most basic functionalities. So here we go, a full […]

4 Tricks to Avoid the Pitfalls of Network Downtime

Any IT professional will tell you that your computer server’s life span average is three to five years, depending on the tasks you put it up to. After that time frame is up– it could start to cost you. Here’s a good rule of thumb. If your computer server isn’t working as reliably (keeps crashing) or efficiently as it used […]

Which is Better for My Business: On-Premise Storage or the Cloud?

While cloud computing technology has only entered the mainstream business world in recent years—the question is age old: what services will prove to be the most cost-effective in the long run? Is cloud storage better suited to my business needs or is on-premise storage? If you’ve also asked yourself those questions, then the good news is that you’re thinking on […]

Three Hidden Costs of Bad IT Management

If you’re like most small business owners, you realize that labor is your biggest expense and the best way to reduce that expense is to maximize productivity and efficiency. What you may not realize is that one of the most common and costly obstacles to productivity is bad IT management. Luckily, on the flipside, you may well increase your revenue […]

If Your Keep Experiencing Hard Drive Failure – It Might Be Your Fault

We all know, there’s nothing more frustrating than a hard drive failure and when it happens – it feels beyond your control, right? Well, it may be that you’ve neglected the hardware accidentally and set it up for failure. The good news is that we’ve got a few tricks of the trade to help you slow down the aging process […]

5 Tips to Secure Your Business Data on a Dime

Here’s the biggest mistake you could make for your small business this year: fail to protect your business data against cyber threats. Smaller companies have fewer resources to adequately protect business data, struggle to allocate much of any a budget to security, and furthermore don’t feel threatened enough to implement safe practices. All of those conditions add up to cybercriminals […]