Common Problems | Tech Help Boston

Is Your Time Worth Nothing? Why Most DIY Tech Workarounds Waste That Time and Worse Increase the Risks to Your Business

I have the original iPad One which I bought the day Apple first released the iPad. It still works perfectly well but Apple no longer supports it. They forced its obsolescence by no longer supporting the iOS it runs on. Then they created strong incentives for app developers to stop supporting the old iOS versions. I kept using […]

How Cyberattacks Actually Affect Your Small Business

We know that small businesses are often the target of cybercrimes because they’re the easiest systems to infiltrate mainly due to lack of employee education. Half of the worldwide internet attacks were against businesses with 250 employees or less. Ironically enough, most small businesses think of themselves as being “too small” to be attacked. Most hackers will go after a […]

Educating Employees About Cybersecurity

It seems like we are hearing more and more about cybersecurity and hacking attacks every year. There are countless popular corporations that have been victims of dangerous cyberattacks that have put many people’s personal and financial information at risk. Unfortunately, for most of these cases, the reason for these attacks is uneducated employees. Hackers intentionally seek access to your information […]

The Changing of the Guard: Moving from Problem Solver (Break/Fix) to Solution Provider (Managed Services)

What exactly is “break/fix” regarding IT? Essentially, the customer has technology, and when it breaks, they make a phone call. Things only get done once the customer makes that call. “There’s fire coming out of the side of my box; can you come over here and take care of it?” Do you go to the Emergency Room or the Doctor […]

Do you go to the Emergency Room or the Doctor for your firm’s IT Support?

If your small business uses ten or more computers, you have a choice in IT services and support. You can rush into the emergency room, that is, call in a temporary IT service provider every time anything goes wrong with an office computer, or you can opt for the managed care of a primary physician, that is a regular IT […]

What Small Businesses Need to Know About Ransomware: Why Backups Are So Important

Summary: Ransomware is a family of malware that blocks access to a PC, server or mobile device, or encrypts all the data stored on that machine. Get and manage a backup system BEFORE you get hit with Ransomware! Ransomware is a growing threat to businesses of all sizes. A 2016 IBM survey of 600 businesses shows that nearly half of […]

How Do I Choose The Perfect File-sharing Service For My Business?

In recent years, cloud file-sharing services have proliferated among businesses and consumers, alike. And while the popularity of file-sharing and cloud-computing and storage has driven competitive advancement, with a booming market comes the difficulty of narrowing down your options and making a singular choice. For instance, in service of enterprises alone, the heavy-weight contenders among file-sharing services are Box, Citrix’s […]

Do I Need To Choose Between Cloud Storage Services and Hardware Virtualization?

The simple answer is no. Cloud storage services and hardware virtualization tools, while similar in function, aren’t in competition with one another, at all. A comparable question would be: do I need to choose between sunlight and solar power? They both provide different types of energy, but sunlight doesn’t need to be harnessed in the form of solar power in […]

Why Ditching Your Outdated Tech May Be the Smartest Thing You Do in 2017

A guide for the risk averse among us. Are you still using Windows XP on your computers? Did you last upgrade your WI-FI router in 2001? If your answer is ‘no’ or ‘not sure’, then it may be time to look at upgrading your hardware and software – for a variety of reasons, namely: security, competition, and the invisible costs […]

Understanding the Internet of Things: How Will It Impact My Small Business?

The Internet of Things is a growing network of connected smart devices all of which communicate with one another and, all of which can be accessed via the Internet. Today, your fitness tracker and your smartphone are plugged into the Internet of Things, but those are only two tiny, little consumer-facing products. In fact, the Internet of Things has been […]