Common Problems | Tech Help Boston

Stay Alert: Don’t Fall Victim to Utility Scam Calls

Every day, millions of Americans are targeted by scammers through phone calls, emails, text messages, online or in person. Scammers’ tactics can change daily, which is why it’s important for consumers to stay on top of the latest scam reports from local and national news outlets, as well as your local utility companies. Recently, several National Grid customers have been […]

Could Your Business Benefit from Using a MSP Like THB Pro?

Managed Service Providers (MSPs) like Tech Help Boston Pro provide a range of IT services to businesses of all sizes. These services include network management, security solutions, data backup and recovery, software updates and maintenance, and technical support. Businesses that use MSPs like Tech Help Boston Pro can benefit in several ways, including: Small and medium-sized businesses: Small and […]

How Much Time Do You Waste Helping Co-Workers With IT Issues?

Employees say they’re losing hours of work per week helping their co-workers with tech troubles. Did you ever tell someone at work that you definitely know how to use Excel when you know little to nothing about using Excel? Same. Don’t feel bad though because a) lots of other people lie about their tech proficiency at work and b) no […]

Pets and Passwords: What People Forget in their Wills

Things change quickly in today’s digital world, and Boomers especially need to keep up. It means you need to make sure your estate plan has been updated to reflect the new digital world. And when you do that, make sure your estate plan include some things that are frequently omitted or overlooked – pets and passwords. It’s critical to account […]

Never Get Rid of an Old Phone Without Doing These 6 Things First

Take these cell phone precautions before you hand off a trove of personal information to a total stranger. What’s the deal with cell phone recycling? When you’re ready to upgrade your cell phone to a shiny new high-tech model, it can be confusing to know what to do with your old phone. Once you’ve disconnected your phone from your contract, […]

Passwords Are Like Underwear… Here’s Why!

Almost anything you do online these days requires a password, from logging into your Facebook account to conducting online banking to managing personal and business credit card statements. Passwords are a necessity to keep your online information safe and sound. How should you protect your passwords? You shouldn’t leave them out where people can see them. You should change them […]

Does Tech Overwhelm You? We are Here to Help!

At one point or another, and maybe presently, you may have felt overwhelmed, intimidated, frustrated or embarrassed because of technology. Or more precisely, your lack of understanding or proficiency with it. Here’s the thing though, many of us baby boomers were busy raising our kids in the 80s when home computers became mainstream. Stay at home moms (or dads), especially, […]

Making Security Awareness Second Nature

Your business’ security program must start with your employees and strong security policies rather than entirely depending on your IT team or the latest security solutions. You can significantly reduce the likelihood of a data breach by combining a well-drafted cybersecurity policy with comprehensive security awareness training. It is your responsibility to implement security training for all your […]

Your Biggest Cybersecurity Risk: Your Employees

Cybercriminals work round the clock to detect and exploit vulnerabilities in your business’ network for nefarious gains. The only way to counter these hackers is by deploying a robust cybersecurity posture that’s built using comprehensive security solutions. However, while you’re caught up doing this, there is a possibility you may overlook mitigating the weakest link in your fight against […]

True or False: You shouldn’t charge your phone overnight

Many tech myths are floating around, like more bars on your phone means better service. Type 4983493459@$ (this is just one of the examples that does nothing, so don’t bother trying it!) into your dialer and press the call button to access “Field Mode” to get details about local networks and cell towers. Some people shut down their computers every day to lessen […]