The THB Business Ideology
We Believe…People matter, objects don’t.
Here is some of the thinking that drives The THB Solution.
Incentives are Everything
Time and materials IT consultants do not make money unless you have problems. They have no real business incentive to be proactive about solving your issues.
THB SOLUTION: Because we provide unlimited support for a fixed price, we are rewarded for our success in providing a trouble-free platform, not for failure.
Small Businesses Shouldn’t Run Servers
Servers are expensive, high risk and high maintenance—and you probably don’t need any. We’ll show you how to reduce infrastructure and save money.
THB SOLUTION: Our service includes consulting so many of our clients can move to a file server appliance so you can retire your servers and we can automate the management of services like backup and disaster recovery.
Infrastructure is Risk
Too many business IT solutions include the purchase of expensive, and rapidly depreciating, hardware and software. Ownership of these solutions puts the risk squarely on your shoulders.
THB SOLUTION: Because our business IT solutions do not require the purchase of any hardware or software, we remove that risk, and all the associated headaches, and manage it for you.
Data is Precious, Hardware is Disposable
Most small business IT consulting companies recommend sinking more and more money into hardware in the hopes that a better machine will be less likely to fail.
THB SOLUTION: We plan for hardware failure by protecting your data with automated, monitored backups and offsite redundancy. This approach reduces costs and protects what really matters, your data.
Technology is a Means to an End
Too many technologists can’t resist experimenting with the latest thing, but your business is not an experiment.
THB SOLUTION: THB’s goal is to improve the effectiveness, productivity and profitability of your organization. Usually, this means we choose the most reliable IT solution, not the latest fad.
IT Budgets Should be Predictable
Most IT companies cannot provide predictable IT costs because they are not in the business of controlling costs, and make most of their money recovering from failure.
THB SOLUTION: THB provides the best fixed-price, unlimited business IT solutions has to offer so you’ll always know what you will spend on IT.
Here at THB we believe our mission should be aligned with the goals of your organization. We have built an all-inclusive fee structure that provides an incentive for us to be proactive with your IT management and anticipate problems before they occur. When IT companies get paid to fix problems, where is the incentive for them to prevent them? Unlike traditional technology support companies, THB is rewarded for success, not failure.
THB provides affordable IT solutions to improve IT functionality and data security by escaping the cycle of redundant custom solutions traditionally developed for small businesses and nonprofits. We believe that our customers should have access to the competitive advantages delivered by proven, enterprise grade technologies, best practices, and superior IT support usually only accessible to big businesses with big IT budgets. We choose technology that’s appropriate for small business, with an emphasis on reliability. We implement solutions to protect your data, which is valuable, instead of your hardware, which is not. And we minimize infrastructure to decrease costs and risk.
We believe…people matter, things don’t. In other words, technology is just one more tool to help employee productivity and support the goals of your organization and it’s our mission to deliver reliable IT services and small business IT consulting while delivering superior customer support.
FOR A LOW MONTHLY FEE, WE OFFER UNLIMITED SUPPORT
- On-site and Remote Support
- Email and Communications
- Work-from-Anywhere Mobility
- Secure Wireless Networking
- Data Backup and Restore
- Network Security
- Disaster Recovery
- Server Management and Support
- Robust Network Hardware
- Scheduled Proactive Patching and Optimization
- Asset Management and Monitoring
- Documentation and Business Intelligence
- IT Management and Security Policies
- Strategic IT Consulting