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Boston Teks Customer FAQ’s

Welcome Boston Teks Customers!  You have come to the new home of Boston Teks …

The merger of Boston Teks and Geek Housecalls created our new company – Tech Help Boston.  What does that mean to me as a Boston Teks client?

Pricing

We have updated our hourly pricing to reflect today’s market conditions.  To view our current pricing, check out our Terms of Service page.

Lifetime Members

Will my Lifetime Membership be honored in the new company?

Absolutely!  The terms of our Lifetime Memberships gave our clients a discount of 20% off our current labor rates, this will remain the same discount with the new business entity.

Do you offer Lifetime Membership for business clients?

No, we eliminated the business Lifetime Member program in 2013 and it will not be offered going forward.

Concierge Plans

What is a Concierge Plan?

Basically, this is an updated version of our Lifetime Member program only with more benefits.  To see the details of the plans, click Concierge Plans.

Technicians

Will I still be able to have my regular technician take care of my systems?

Absolutely!  All of the Boston Teks technicians are part of the Tech Help Boston family.  In addition, we have more staff to accomadate your busy schedule.

More Questions?

If your question wasnt answered on this FAQ, just submit it via the Contact Form or give us a call, we would be happy to address any question or concern you may have.

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